Privacy policy
1. Introduction
At Nexivos, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
2. Information We Collect
When you use our store, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party payment providers)
- Order history and purchase details
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and ensure secure transactions
4. Data Protection
We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your payment details are never stored on our servers and are handled securely by trusted payment providers.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Shipping carriers (to deliver your order)
- Payment processors (to complete transactions)
- Legal authorities if required by law
6. Cookies
Our website may use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data (where legally possible)
- Opt out of marketing emails
8. Data Retention
We keep your personal information only as long as necessary to fulfill orders, legal obligations, and business purposes.
9. Contact Information
Nexivos Store
Horner Square, London E1 6EW, United Kingdom
Phone: +44 20 7375 2964
If you have any questions about this Privacy Policy, please contact our support team.