Terms of service

1. Overview

By using the Nexivos website and purchasing from our store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

2. Store Information

Store Name: Nexivos
Address: Horner Square, London E1 6EW, United Kingdom
Phone: +44 20 7375 2964

3. Use of Website

By accessing our website, you agree that:

  • You are at least 18 years old or have permission from a guardian
  • You will not use our website for any illegal or unauthorized activity
  • All information you provide is accurate and up to date

4. Products and Pricing

  • We reserve the right to change product prices at any time without notice
  • All product descriptions and availability may be updated or changed
  • We try to ensure accuracy but errors may occasionally occur

5. Orders

  • Once you place an order, you will receive a confirmation email
  • We reserve the right to cancel or refuse any order if fraud or misuse is suspected
  • If an order is canceled, a full refund will be issued

6. Shipping

  • Processing time: 1–2 business days
  • Delivery time: 3–5 business days (UK), 5–10 business days (international)
  • Delivery delays may occur due to courier or customs issues

7. Returns & Refunds

  • Customers have 30 days to request a return
  • Items must be unused and in original packaging
  • Refunds are processed within 5–10 business days after approval

8. Payment

We accept secure payments through third-party payment providers. We do not store payment card details on our servers.

9. Limitation of Liability

Nexivos is not responsible for:

  • Delays caused by shipping carriers
  • Misuse of products after delivery
  • Indirect or incidental damages related to product use

10. Intellectual Property

All content on this website (including images, text, and branding) belongs to Nexivos and may not be copied or reused without permission.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website means you accept any changes.

12. Contact Information

Nexivos Store
Horner Square, London E1 6EW, United Kingdom
Phone: +44 20 7375 2964

For any questions, please contact our support team.